Privacy Policy

1. Information We Collect

Depending on how you interact with ClickaBeam, we may collect the following categories of information.

Information You Provide

When you contact us, request support, submit feedback, or otherwise communicate with us, we may receive information such as:

• Name
• Email address
• Support requests
• Feedback
• Communications you send to us
• Any other information you voluntarily provide

We ask users not to submit sensitive personal information unless it is specifically necessary for the requested service.

Website and Technical Information

When you visit ClickaBeam, certain technical information may be collected automatically by us or our service providers, including:

• IP address
• Browser type and version
• Operating system
• Device type and device information
• Referring website or source
• Pages visited
• Date and time of visits
• Approximate location derived from an IP address
• Website interactions
• Download interactions
• Advertising attribution information
• Cookie and similar technology identifiers, where applicable

We use this information for website operation, security, analytics, troubleshooting, performance measurement, advertising attribution, and improvement of our services.

ClickaBeam Desktop Application Usage Data

ClickaBeam is owned and operated by Desoline.

To maintain and improve the application, Desoline may collect limited technical and usage information when ClickaBeam is used. This may include an anonymous installation identifier, application version, operating system information, build information, and session duration.

This information is used to understand application usage, measure installations, monitor stability and performance, troubleshoot technical issues, and improve ClickaBeam.

The information collected is not intended to include your name, email address, screen contents, keystrokes, mouse activity, saved scenarios, documents, or other personal content.

ClickaBeam Mobile Companion App

The ClickaBeam mobile companion app uses your device's camera only to scan the pairing code shown by the ClickaBeam desktop application. Camera images are processed on your device and are not stored or transmitted.

After pairing, the mobile app communicates directly with your desktop over your local network. The mobile app does not send information to Desoline.

2. How We Use Information

Desoline may use information collected through ClickaBeam to:

• Provide, operate, and maintain ClickaBeam
• Deliver downloads and application functionality
• Provide technical and customer support
• Respond to questions and feedback
• Understand website and application usage
• Measure downloads and conversions
• Measure advertising campaign effectiveness
• Perform advertising attribution
• Analyze website traffic and performance
• Improve ClickaBeam and develop new functionality
• Detect fraud, abuse, security incidents, and technical problems
• Maintain the security and integrity of our systems
• Comply with applicable legal and regulatory requirements
• Establish, exercise, or defend legal claims
• Protect Desoline, ClickaBeam, our users, and third parties

We do not intentionally use sensitive personal data for advertising personalization.

3. Legal Bases for Processing

Where laws such as the European Economic Area or United Kingdom data protection laws require a legal basis, Desoline processes personal data based on one or more of the following:

• Consent: Where you have consented to analytics, advertising cookies, tracking technologies, or another specific processing activity.
• Contractual necessity: Where processing is necessary to provide a service or functionality you have requested.
• Legitimate interests: Where processing is necessary for legitimate business purposes such as maintaining and improving ClickaBeam, understanding service usage, preventing fraud, securing our systems, and measuring service performance, provided those interests are not overridden by your applicable privacy rights.
• Legal obligations: Where processing is necessary to comply with laws, regulations, legal proceedings, or enforceable governmental requests.

Where processing is based on consent, you may withdraw your consent as described below.

4. Cookies and Similar Technologies

ClickaBeam may use cookies and similar technologies, including tags, pixels, local storage, and similar technologies, to:

• Operate the website
• Remember preferences
• Maintain security
• Understand website usage
• Measure performance
• Analyze traffic
• Measure downloads and conversions
• Determine how visitors reached ClickaBeam
• Measure advertising effectiveness

Where required by applicable law, non-essential cookies and tracking technologies are activated only after appropriate consent has been obtained.

You may be able to accept or reject non-essential technologies through the cookie or consent controls presented on the website.

You may also control certain cookies through your browser settings.

Disabling cookies or tracking technologies may affect certain website functionality or our ability to measure website and advertising performance.

5. Microsoft Advertising and Universal Event Tracking (UET)

Where Microsoft Advertising Universal Event Tracking ("UET") or other Microsoft Advertising technology is implemented on ClickaBeam, Microsoft may collect or receive personal data and technical information from visitors to our website.

Depending on the configuration and user consent, this may include information such as:

• IP address
• Device and browser information
• Website activity
• Pages visited
• Referral information
• Advertising interactions
• Conversion events
• Cookie or advertising identifiers
• Other technical information associated with advertising measurement

Desoline may use Microsoft Advertising and UET to understand how users arrive at ClickaBeam, measure advertising campaign performance, attribute downloads or other conversions to advertising campaigns, and improve the effectiveness of our advertising.

Data collected through Microsoft Advertising technologies may be transmitted to and processed by Microsoft in accordance with Microsoft's own privacy practices.

For more information about Microsoft's collection, use, processing, retention, and protection of personal data, please review the Microsoft Privacy Statement: https://privacy.microsoft.com/privacystatement

Where required by applicable law, Microsoft Advertising/UET tracking will be subject to the user's consent choices.

Desoline does not intentionally send information such as names, email addresses, telephone numbers, mailing addresses, passwords, or other directly identifying information to Microsoft through UET.

6. Advertising and Marketing Data

ClickaBeam may use advertising and measurement services to promote ClickaBeam and understand the effectiveness of advertising campaigns.

These services may process technical and usage information to:

• Determine whether a user arrived through an advertisement
• Measure advertisement clicks
• Measure downloads or other conversion events
• Attribute conversions to advertising campaigns
• Measure campaign performance
• Prevent advertising fraud
• Produce aggregated advertising reports

Where applicable, individual user tracking and information sharing with advertising or measurement providers may occur for these purposes.

Desoline does not sell personal information for money.

If any activity is legally defined as a "sale," "sharing," or targeted advertising under applicable privacy law, we will provide the notices and choices required by that law.

7. Analytics

Desoline may use analytics services to understand how users interact with ClickaBeam.

Analytics providers may process information such as:

• IP address
• Browser and device information
• Pages viewed
• Referral information
• Approximate location
• Website interactions
• Session information

Where required by law, analytics technologies requiring consent will not be activated until the user has provided the appropriate consent.

8. Sharing of Information

Desoline may share information with service providers that perform functions on our behalf, including providers of:

• Website hosting
• Cloud infrastructure
• Analytics
• Advertising and conversion measurement
• Security
• Application telemetry
• Download distribution
• Customer support
• Technical infrastructure

These providers may process information only as permitted by applicable law and their contractual arrangements with Desoline.

Information may also be disclosed when reasonably necessary to:

• Comply with applicable law
• Respond to lawful governmental requests
• Comply with legal proceedings
• Investigate fraud or security incidents
• Protect the rights, property, or safety of Desoline, users, or others
• Enforce our agreements

In the event of a merger, acquisition, restructuring, financing, sale of assets, or similar corporate transaction, information may be transferred as part of that transaction, subject to applicable law.

9. Your Privacy Choices

Depending on your location and applicable law, you may have choices regarding analytics, advertising, and personal data processing.

Where a cookie or consent banner is available, you may use it to accept or reject non-essential tracking. You can change your choice at any time using the “Cookie settings” link in the website footer.

You may also use browser settings and other available privacy controls to restrict cookies and similar technologies.

Where processing is based on consent, you have the right to withdraw your consent at any time. Withdrawal does not affect processing that lawfully occurred before consent was withdrawn.

Where applicable law provides an opt-out right relating to targeted advertising, sale, or sharing of personal information, Desoline will honor applicable valid opt-out requests and recognized consumer-control signals where legally required.

10. Your Privacy Rights

Depending on where you live, you may have rights concerning your personal information, including the right to:

• Request access to personal data we hold about you
• Request correction of inaccurate information
• Request deletion of personal information
• Request restriction of certain processing
• Object to certain processing
• Withdraw consent
• Request portability of certain information
• Opt out of certain advertising, sale, or sharing activities where applicable
• Lodge a complaint with an applicable data-protection authority

Privacy rights vary by jurisdiction and may be subject to exceptions under applicable law.

To exercise an applicable privacy right, contact: support@desoline.com

We may need to verify a request before fulfilling it.

11. Data Retention

Desoline retains personal information only for as long as reasonably necessary for the purposes for which it was collected, including:

• Providing ClickaBeam
• Maintaining operational and security records
• Measuring service performance
• Providing support
• Resolving disputes
• Enforcing agreements
• Meeting legal, accounting, or regulatory requirements

Retention periods vary depending on the category of information, purpose of processing, applicable legal requirements, and whether the information is needed to establish or defend legal claims.

When information is no longer reasonably necessary, we may delete or anonymize it, subject to applicable legal requirements.

12. International Data Transfers

Desoline and its service providers may process information in countries other than the country where you live.

These countries may have privacy and data protection laws different from those in your jurisdiction.

Where applicable law requires safeguards for international transfers, Desoline takes appropriate measures designed to provide an appropriate level of protection for transferred personal data.

Third-party providers, including Microsoft, may process information in accordance with their own international data-transfer mechanisms and privacy policies.

13. Data Security

Desoline uses reasonable administrative, organizational, and technical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, misuse, destruction, or loss.

Personal information submitted electronically to our services is transmitted using HTTPS where applicable.

No internet transmission, storage system, or security system can be guaranteed to be completely secure.

14. Children's Privacy

ClickaBeam is not intended to collect personal information from children in violation of applicable law.

We do not knowingly use ClickaBeam to create advertising audiences or remarketing profiles specifically targeting individuals under 18.

If Desoline learns that personal information relating to a child has been collected in circumstances requiring parental consent or otherwise contrary to applicable law, we will take appropriate steps to delete or otherwise handle that information as required by law.

Parents or guardians who believe a child has provided personal information improperly may contact us at support@desoline.com.

15. Sensitive Personal Data

Desoline does not intentionally collect sensitive personal data through ClickaBeam for advertising personalization or audience profiling.

Users should not submit sensitive personal information through support or feedback channels unless necessary.

16. Third-Party Websites and Services

ClickaBeam may contain links to third-party websites, downloads, or services.

Third-party services operate under their own privacy policies and terms. Desoline is not responsible for the privacy, security, or content practices of independent third-party services.

We encourage users to review the privacy policies of third-party services they use.

17. Changes to This Privacy Policy

Desoline may update this Privacy Policy from time to time to reflect changes to ClickaBeam, our data practices, legal requirements, or third-party services.

When we update this Privacy Policy, we will update the "Last Updated" date.

Where required by applicable law, we will provide additional notice or request consent for material changes.

18. Data Controller and Contact Information

ClickaBeam is owned and operated by Desoline.

For privacy questions, requests, complaints, or requests to exercise applicable privacy rights, contact:

Desoline
Owner and operator of ClickaBeam
Email: support@desoline.com
Website: clickabeam.com

19. Microsoft Privacy Information

ClickaBeam may use Microsoft Advertising technologies, including Microsoft Universal Event Tracking (UET), for advertising attribution and conversion measurement.

Microsoft may collect or receive personal data from users through these technologies as described above.

Microsoft's Privacy Statement is available at: https://privacy.microsoft.com/privacystatement